LG DR389-W Manual

The LG DR389-W is a high-performance, energy-efficient washing machine with advanced features including TurboWash technology, Direct Drive motor, Steam function, and SmartThinQ connectivity. It offers multiple wash cycles, customizable settings, and a large capacity drum. Below are key sections covering safety, features, installation, operation, maintenance, and troubleshooting.

Features at a Glance

Key components: Direct Drive motor, TurboWash system, Steam function, SmartThinQ compatibility, LED display, and multiple wash programs.

Feature	Description
Direct Drive Motor	Directly connected to drum for quiet operation and durability
TurboWash Technology	Reduces wash time while maintaining cleaning performance
Steam Function	Removes allergens and reduces wrinkles
SmartThinQ	Wi-Fi enabled for remote control and monitoring via app
LED Display	Shows cycle progress, time remaining, and settings
Multiple Wash Programs	Cotton, Synthetic, Delicates, Wool, Quick Wash, etc.
Allergiene Cycle	Uses steam to remove common allergens
Delay Start	Set wash cycle to begin at a later time
Child Lock	Prevents accidental changes to settings
Energy Saving Mode	Reduces power consumption during standby

Installation

Unpack and inspect contents. Place on a level, stable floor.

1. Remove transit bolts: Use wrench to remove bolts from rear; keep for future moves.
2. Connect water supply: Attach hoses to hot and cold water taps (if applicable); ensure tight connections.
3. Connect drain hose: Place in standpipe or sink; secure to prevent slipping.
4. Level the machine: Adjust front feet to ensure machine is stable and does not vibrate.
5. Plug into grounded electrical outlet.

WARNING! Do not install in areas prone to freezing or high humidity. Ensure water connections are secure to prevent leaks.

First-Time Setup

Power on the washing machine; follow initial setup prompts.

1. Run initial test cycle: Select "Cotton" cycle without laundry to clean drum.
2. Set preferences: Use control dial and buttons to set default language, temperature units, etc.
3. Connect to SmartThinQ: Download app and follow pairing instructions (optional).
4. Load detergent: Add detergent to appropriate dispenser drawer.

CAUTION! Ensure machine is level before first use to prevent excessive vibration.

Specifications

• Capacity: 4.5 cubic feet.
• Motor: Direct Drive inverter motor.
• Energy Rating: ENERGY STAR certified.
• Water Connections: Hot and cold water inlet.
• Max Spin Speed: 1400 RPM.
• Dimensions (HxWxD): 39" x 27" x 30".
• Weight: 170 lbs.
• Voltage: 120V AC, 60Hz.
• Noise Level: Less than 50 dB during wash.
• Warranty: 10-year limited warranty on motor.

Controls and Settings

Access settings via control dial and touch buttons. Front Panel: POWER, START/PAUSE, OPTION, CHILD LOCK.

Control Dial: Select wash cycles (Cotton, Synthetic, Delicates, Wool, Quick Wash, Steam, Allergiene).

Options: Temperature (Cold, Warm, Hot), Spin Speed (No Spin, Low, Medium, High), Soil Level (Light, Normal, Heavy), Pre-Wash, Extra Rinse. Display: Shows cycle time, remaining time, and selected options. Smart Functions: Delay Start (1-24 hours), Child Lock (hold for 3 seconds).

Connecting to SmartThinQ

Enables remote control and monitoring via smartphone app.

1. Download SmartThinQ app from App Store or Google Play.
2. Create account or log in.
3. Press and hold Wi-Fi button on machine for 3 seconds until LED blinks.
4. Follow in-app instructions to connect to home Wi-Fi network.
5. Control remotely: Start/stop cycles, receive notifications, download new cycles.

Tip: Ensure machine is within range of Wi-Fi router for stable connection.

Using Wash Cycles

Supports various fabrics and soil levels.

1. Sort laundry: Separate by color and fabric type.
2. Load machine: Do not overload; leave space for movement.
3. Add detergent: Use drawer compartments for detergent, softener, bleach.
4. Select cycle: Turn dial to desired program (e.g., Cotton for everyday items).
5. Adjust options: Set temperature, spin speed, soil level as needed.
6. Start: Press START/PAUSE; machine will begin cycle.
7. Pause: Press START/PAUSE to temporarily stop; press again to resume.
8. End of cycle: Machine beeps; remove laundry promptly to prevent wrinkles.

WARNING! Do not wash items contaminated with flammable substances. Check pockets for objects.

Special Functions

TurboWash: Reduces cycle time by up to 30 minutes. Steam: Reduces allergens and wrinkles; select Steam cycle. Allergiene: Certified by Asthma and Allergy Foundation of America. Delay Start: Set start time for up to 24 hours later.

Care & Cleaning

Unplug before cleaning. Wipe exterior with damp cloth; clean detergent drawer and drum monthly.

1. Clean detergent drawer: Remove and rinse under warm water.
2. Clean drum: Run "Tub Clean" cycle monthly with washing machine cleaner.
3. Check drain filter: Clean every 3 months to prevent clogs.
4. Wipe door seal: Remove lint and debris to prevent mold.

CAUTION! Do not use abrasive cleaners; keep control panel dry.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © 2023 LG Electronics; trademarks of LG Corp. ENERGY STAR certified. For support, visit www.lg.com or contact LG Customer Service at 1-800-243-0000.

Troubleshooting

Symptom	Possible Cause	Corrective Action
Machine won't start	Power/child lock	Ensure plugged in; check circuit breaker; disable child lock.
No water filling	Water supply/taps	Check water taps are on; ensure hoses not kinked; clean inlet filter.
Excessive vibration	Leveling/load	Ensure machine is level; redistribute load evenly.
Water not draining	Drain hose/filter	Check drain hose for kinks; clean drain filter.
Error codes displayed	Various faults	Refer to error code list in manual; unplug for 1 minute, then retry.

Reset: Unplug for 1 minute, then plug back in.

Service: 1-800-243-0000; www.lg.com