LG DP372B-N Manual

The LG DP372B-N is a high-performance commercial display designed for digital signage applications, featuring a 37-inch LED panel with Full HD resolution, built-in media player, network connectivity, and versatile mounting options. It supports various video inputs, scheduling capabilities, and remote management. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Media Player Operation 8. Network Features 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: 37-inch LED commercial display, built-in media player, Remote Control, multiple input ports, network interface, and versatile mounting options.

FeatureDescription
Display Panel37-inch LED with Full HD (1920x1080) resolution
Built-in Media PlayerSupports USB playback of images, video, and HTML5 content
Input PortsHDMI, DisplayPort, DVI-D, VGA, Composite Video
Network ConnectivityEthernet (RJ-45) for remote management and content scheduling
Audio OutputBuilt-in speakers and audio output jack
MountingVESA 400x400 compatible for wall or stand mounting
POWER ButtonTurns display on/off
MENU ButtonAccesses on-screen display settings
INPUT ButtonCycles through available input sources
USB PortFor media playback and firmware updates

Installation

Unpack and inspect contents. Ensure proper mounting surface.

  1. Mount the display: Use VESA 400x400 mount; secure to wall or stand.
  2. Connect video sources: Use appropriate cables for HDMI, DisplayPort, VGA, etc.
  3. Connect network: Attach Ethernet cable to RJ-45 port for remote management.
  4. Connect audio: Use audio output for external speakers if needed.
  5. Plug into AC power.

WARNING! Display is heavy; use two people for mounting. Ensure all connections are secure.

First-Time Setup

Power on display; follow on-screen prompts.

  1. Select language: In OSD menu, choose preferred language (default ENGLISH).
  2. Configure network: Set up IP address (DHCP or static) for remote access.
  3. Adjust display settings: Use OSD for brightness, contrast, color temperature.
  4. Set up scheduling: Configure on/off times and content playlists via network.
  5. Test inputs: Cycle through INPUT to verify all connected sources.

CAUTION! Ensure stable mounting; follow local electrical codes.

Specifications

Controls and Settings

Access OSD via MENU button. Front Panel: POWER, MENU, INPUT, Volume +/-.

Remote: POWER, Numeric buttons, INPUT, MENU, Volume, MUTE, Navigation arrows, EXIT.

Picture: Brightness, Contrast, Color, Tint, Sharpness, Color Temperature, Aspect Ratio. Audio: Volume, Balance, Mute. Setup: Language, OSD Timeout, Power On Delay. Network: IP Configuration, Schedule Settings. USB: Media Playback Mode, Auto Play.

Connecting Devices

HDMI/DisplayPort: For digital video/audio. VGA: For analog PC video. Network: Ethernet for management.

  1. Turn off display and devices before connecting.
  2. Match cables to correct ports (e.g., HDMI to HDMI port).
  3. Select input via INPUT button (HDMI, DP, VGA, etc.).
  4. For audio, connect external speakers to audio output if needed.

Tip: Use high-quality cables for best signal quality.

Media Player Operation

Built-in player supports USB media playback.

  1. Insert USB drive: Plug into USB port on side or rear.
  2. Access media: Use remote or OSD to navigate USB content.
  3. Play content: Select video, image, or HTML5 file to play.
  4. Playlist setup: Create and schedule playlists via network interface.
  5. Loop playback: Set media to repeat continuously.
  6. Adjust settings: Configure transition effects, duration for images.

WARNING! Safely eject USB drive before removal. Use supported formats only.

Network Features

Remote management via web interface or dedicated software.

  1. Network setup: Configure IP address in OSD Network menu.
  2. Remote access: Use web browser to access display interface.
  3. Content scheduling: Upload and schedule playlists remotely.
  4. Monitoring: Check status, usage hours, and errors remotely.
  5. Firmware updates: Upload new firmware via network.

Note: Default login credentials: admin/admin.

Care & Cleaning

Unplug before cleaning. Use soft, dry cloth; for stubborn stains, dampen cloth with water only.

CAUTION! Do not use alcohol, solvents, or abrasive cleaners. Avoid liquid contact with vents.

Regulatory Information

FCC Part 15: Class A digital device; complies with limits for commercial environments. CE, RoHS compliant. Copyright © LG Electronics. For support, visit www.lg.com or contact LG Business Support at 1-888-865-3026.

Troubleshooting

SymptomPossible CauseCorrective Action
No powerPower cable/outletCheck power connection; try different outlet; ensure power switch is on.
No signalInput selection/cableSelect correct input via INPUT button; check cable connections.
USB not recognizedFormat/compatibilityUse FAT32/NTFS format; ensure files are supported formats.
Network not connectingIP settings/cableCheck Ethernet cable; verify IP configuration (DHCP/static).
Image distortionResolution settingsAdjust source resolution to match display native resolution (1920x1080).
Remote not workingBatteries/obstaclesReplace batteries; ensure line of sight to IR sensor on display.

Reset: Menu > Setup > Reset to Factory Defaults.

Service: 1-888-865-3026; www.lg.com

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